LEGAL REFERENCE

Your privacy is our foundation

At tebar4d, we take your personal and payment data seriously. This Privacy Policy explains how we collect, use and protect the information you share when you open an...

DANAOVOGoPayQRIS
tebar4d Your privacy is our foundation

What this policy covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy questions? Contact us

Email support Reach our data protection team at [email protected] with...
Account settings Log into your tebar4d account to review your...
Live chat Our support team is available via the chat...
TRUST MARKERS

Why your privacy matters to us

Encryption standard

All account access and payment transactions use TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS details are never stored in plain text on our servers.

Limited retention

We keep transaction records for the period required by Indonesian and regional law, then securely delete them. Older account data is purged annually.

Third-party audits

Our data handling practices are reviewed by independent security auditors annually. Results inform updates to this policy and our infrastructure.

Payment processor vetting

DANA, OVO, GoPay and QRIS operators are vetted for compliance before we integrate them. You can review their own privacy policies via their official sites.

Staff access controls

Only authorized team members can view your personal data, and only when needed to resolve your request or prevent fraud. All access is logged.

Incident response plan

If we detect unauthorized access to your account or data, we notify you within 24 hours and describe the steps we've taken to secure your information.

PLATFORM COMPARISON

Consistency across tebar4d

01

Homepage & account flow

This privacy statement mirrors the data practices we outline when you first visit tebar4d.app and during account creation.

02

Terms of Service

Our Terms define your account rights and responsibilities; this policy focuses solely on how we collect and protect your personal information.

03

Payment terms

DANA, OVO, GoPay and QRIS payment pages display their own privacy notices. Your transaction data is shared with them only to process deposits.

04

Cookie & tracking policy

Our separate Cookie Policy explains how we use session tracking and analytics cookies. You can control these preferences in your account dashboard.

05

Live chat & support

When you contact our support team, we retain conversation records to resolve issues and improve our service. You can request deletion anytime.

06

Promotional communications

If you opt into tebar4d newsletters and promotions, we send them to your registered email. Unsubscribe anytime from the link in every message.

07

Dispute & legal process

If a legal authority requests your data, we follow the process outlined in our Terms and notify you unless legally prohibited from doing so.

SERVICE CONTEXT

How we protect your account

Two-factor authentication Optional 2FA adds a second verification layer when you log...
Secure password storage Your password is hashed using bcrypt and never visible to...
Device recognition We recognize your trusted devices and flag unusual login attempts...
Fraud detection Automated monitoring scans for suspicious deposit patterns, withdrawal spikes and...
Payment data isolation DANA, OVO, GoPay and QRIS credentials are tokenized and never...
Withdrawal verification Withdrawals to new bank accounts or e-wallets require email or...

Privacy policy FAQs

We collect your name, email, phone number, date of birth and residential address to verify your identity and comply with Indonesian regulations. We also log your IP address, device type and browser info for security and account recovery purposes.

We process your deposit through each payment partner's secure gateway. We never see your full card or wallet credentials. We retain a transaction record (date, amount, status) for reconciliation and refund purposes, but delete detailed payment tokens after 90 days.

Yes. Email [email protected] with your account email and username. Within 7 business days, we'll send you a complete export of your account info, transaction history and communication records in a portable format.

Your account is marked inactive and personal data is anonymized after 12 months, per Indonesian data retention law. Transaction records are kept for 7 years for tax and dispute-resolution purposes, then securely deleted.

No. We do not sell, trade or rent your personal information to third parties. We share data only with DANA, OVO, GoPay, QRIS and essential service partners (hosting, fraud detection, legal compliance) under confidentiality agreements.

We review this policy annually or whenever our data practices change. Any material updates are posted on this page and we notify you via email if changes affect your rights. Continued use of tebar4d implies acceptance of the updated terms.

Your data is stored on servers in supported regions where Indonesian law applies. If we transfer data internationally for backup or legal compliance, we apply the same encryption and access controls as our primary systems.